Lane Services …

has provided support to organizations using the iMIS Engagement Management Solution since 2003. We specialize in assisting clients with iMIS implementation, customization, training, and ongoing support needs.

Lane Services’ support offerings include:

Implementation: We help organizations with the initial setup and configuration of iMIS, ensuring that it aligns with their specific requirements and business processses. This may involve data migration, system integration, and customizations.
Customization and Development: Lane Services will tailor iMIS to meet your unique requirements. Our experienced consultants and developers will create custom features, integrations and reports to enhance the functionality of iMIS and optimize its use.
Training and Education: We offer comprehensive training programs using your organization’s data to ensure that staff members are proficient with iMIS. This may include on-site training, webinars, documentation, and user support resources.
Ongoing Support and Maintenance: Lane Services provides continuous support and maintenance services for iMIS, OpenWater and TopClass users. This includes troubleshooting, bug fixes, system updates, and addressing any technical issues or questions that may arise.
Consulting and Strategy: We provide strategic guidance and consulting services to help organizations leverage iMIS to achieve your goals. This may involve process improvement recommendations, best practice sharing, and advice on effectively using the features.